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Returns

We accept returns for full refund of amount paid, subject to these conditions:

  • Returns must be within 45 days of original purchase.
  • Stocked Items only. No returns accepted on special order or closeout materials.
  • Customer is responsible for the coordination of shipping the material back to the store and any return freight charges.
  • Material must be clean, dry and in resalable condition.
  • Grout and Mortars must have been kept dry.
  • You must have your receipt for all returns.


If you are not sure how much material you need, we can help you. Bring in your measurements, but keep in mind we are figuring the material based on your measurements. Be sure they are accurate especially if you are purchasing special order or closeout item, we cannot take back those items.